the Dalaverse

You know what really cheeses me off? People who call and immmediately start talking over my little intro. It's thirteen words. THIRTEEN WORDS! That's even shorter than when I used to add my name. I say it to be polite and so that you know what number you're calling, not that this has any effect on those people who let me get through it and STILL go 'Is this the So-and-So Program?' I don't care if you're asking to be transferred to another line, or asking about an appointment, or if you're asking if I speak Spanish - you can STFU for three seconds while I say hello and ask how I might help you.

GAH.

That is all.